Contact Zoozen Shop: Get in Touch with Us Today
Have a question or need assistance? Don’t hesitate to reach out to the Zoozen Shop team! Whether you’re in Guatemala or anywhere else in the world, we’re here to help.
Frequently Asked Question!
Yes, we provide order tracking for all shipments. Once your order has been processed and shipped, you will receive a tracking number via email or SMS, depending on your preferred communication method. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
Yes, we offer international shipping to most countries worldwide. However, please note that shipping times and fees may vary depending on your location and the shipping method selected. At Zoozen Shop, we strive to provide our customers with the best shipping options available to ensure a smooth and seamless shopping experience.
Monday – Friday: 9:00 AM – 6:00 PM (GMT-6)
If you have any issues with your order, such as missing items, damaged products, or delivery delays, please don’t hesitate to contact our customer support team at [email protected] or by phone at +502 5000 6928. Our dedicated team is here to assist you and resolve any concerns you may have.
Shipping times vary depending on the product’s location and your shipping destination. Products shipped from our bases in Guatemala typically arrive within 7-15 business days for local orders. For products shipped from international suppliers, shipping times may range from 7-30 business days, depending on your location and the shipping method selected at checkout.
At Zoozen Shop, we partner with suppliers around the world to offer you a diverse range of products. Depending on your location and the availability of the product, some items may be shipped from our bases in Guatemala, while others may be fulfilled from suppliers in China or the USA. This allows us to offer competitive prices and a wide selection of products to our customers.
Dropshipping is a retail fulfillment method where a store doesn’t keep the products it sells in stock. Instead, when you purchase a product from Zoozen Shop, we arrange for the item to be shipped directly from our suppliers to your doorstep, cutting out the need for a physical storefront or warehouse.
You can reach our customer support team via email at [email protected] or by phone at +502 5000 6928 during our business hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-6). We’re here to help answer your questions, provide assistance with your order, and ensure your satisfaction with your shopping experience at Zoozen Shop.
